Last Modified: June 23, 2025
Focus Forward, LLC (“Focus Forward,” “we,” or “us”) is excited to welcome you to our research community. Our mission is to provide members with rewarding opportunities to share their opinions and shape the products and services of tomorrow. These Terms of Use (“TOU” or “Agreement”) govern your participation in our online and traditional market research opportunities and your use of the Focus Forward website (www.focusfwd.com) (the “Site”).
By clicking the “I Accept” button during registration or by participating in our research, you confirm your agreement to these Terms of Use.
1. Changes to This Agreement
We may update this TOU from time to time. The “Last Modified” date at the top of this page will reflect the most recent changes. For significant updates, we may post a notice on the Site or contact you directly. Your continued participation confirms your acceptance of the updated TOU.
2. Types of Research
Online Surveys allow members to complete studies remotely in exchange for points redeemable for cash or rewards.
Traditional Research includes focus groups, interviews (phone or in-person), product tests, and similar projects requiring live participation.
3. Registration
To register, complete the enrollment survey with accurate information. Each individual may hold only one account. Duplicate accounts may be terminated at our discretion. Registration is confirmed by clicking a link in our confirmation email. Participation in any study also constitutes acceptance of these terms.
4. Eligibility
Research participation is determined by client criteria (e.g., demographics, profession). Focus Forward is under no obligation to invite you to specific opportunities.
5. Children
The Site is not intended for users under 13. By accepting these terms, you confirm that you are 13 or older. We support compliance with the Children’s Online Privacy Protection Act (COPPA).
6. Communication
By registering, you consent to receive emails related to research participation. You may unsubscribe at any time by clicking the “UNSUBSCRIBE” link in any email or contacting help@focusfwd.com.
7. Referrals & Anti-Spam
You may invite friends or family to join using our provided tools. Do not send unsolicited messages (“Spam”). Abuse of the referral system will result in disqualification and forfeiture of incentives.
8. Termination
We may terminate your membership if you violate these terms, submit false information, share your login, or otherwise misuse the platform. You may cancel your membership at any time by logging in and selecting “Unsubscribe” in your account or by emailing priorityhelp@focusfwd.com.
9. Payment
Online Surveys: A minimum balance of 20,000 points is required to request payout. Unused points expire after 12 months. Only 10,000 points per claim may come from referrals.
Traditional Research: Payment is sent after completion of participation and must be claimed within 90 days.
IRS Form 1099 may be issued for annual payments of $600 or more.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy before accepting this agreement.
11. Third-Party Links
We may include links to third-party websites. Focus Forward is not responsible for content, services, or products provided by those sites.
12. Disclaimer
This Site is provided “as-is” and “as-available.” Focus Forward disclaims all warranties and is not liable for issues beyond our control.
13. Proprietary Rights
All content on the Site is owned by Focus Forward and may not be reused without written permission.
14. General
If any part of this TOU is found unenforceable, the rest remains in effect. Our failure to enforce any part does not waive our rights.
15. Use of Data for Artificial Intelligence (AI) Training
By participating in research with Focus Forward, you agree that your de-identified data—including survey responses, transcripts, recordings, and related materials—may be used to train and develop artificial intelligence (AI) technologies.
This data may be securely shared with trusted partners solely for AI development purposes. All such data is anonymized and handled in compliance with privacy laws.
You are automatically included in this program unless you opt out by emailing privacy@focusfwd.com or updating your account settings.
