Last Modified 2/5/15
Focus Forward, LLC (“Focus Forward,” “we,” or “us”) realizes the value of your information and understands that privacy is a concern of all of our members and users. We have therefore developed the following Focus Forward Privacy Policy (“Privacy Policy”) which applies to the Focus Forward (www.focusfwd.com) and FF Focus Group (www.fffocusgroup.com) web sites (collectively, the “Site”). This Privacy Policy is governed by our Terms of Use, which is found on the “Join Now” page. We may occasionally update this Privacy Policy. When we do, we will also revise the “last modified” date at the top of this Privacy Policy to alert you to the fact that this Privacy Policy has changed. For material changes to this Privacy Policy, we will notify you either by placing a prominent notice on the Member page of our Site or by directly sending you a notification. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the information you provide to us. Your continued use of this Site constitutes your agreement to this Privacy Statement and any updates.
1. INFORMATION COLLECTION AND USE
Personal Information
In order to become a member of Focus Forward and participate in our surveys, you must provide us with certain personal information about yourself. “Personal Information” includes information that may be used to identify you, such as your first and last name, home or other physical address, your email address, phone number or other contact information, whether at work or at home. We use the Personal Information you provide to us to determine your eligibility for different surveys, panels and focus groups. If Personal Information is required for a survey or study, you will be notified before you participate. Your participation in any study acknowledges that you agree to the use and sharing of your Personal Information in accordance with this Privacy Policy.
Focus Forward may disclose Personal Information as described above and where it is required to do so by law or in the good faith belief that such action is necessary to: (i) conform to the edicts of the law or comply with legal process served on Focus Forward or this Site; (ii) protect and defend the rights or property of Focus Forward; or (iii) act in urgent circumstances to protect the personal safety of users of Focus Forward, its web sites or the public. If Focus Forward should ever file for bankruptcy or merge with another entity, we may sell the information you provide to us to a third party or share your Personal Information with any company with whom we merge.
Surveys
Focus Forward provides you the opportunity to participate in multiple surveys on this Site. We may from time to time use a trusted service provider to conduct these surveys. However, we will not share the Personal Information you provide through a survey with other third parties unless we give you prior notice and the opportunity to opt-out of such disclosure.
Aggregate Information
As part of our business, we collect certain non-personally identifiable information about our members and use such anonymous or aggregate data to come to certain conclusions for our clients. “Aggregate Information” is information in summary form which does not contain any information or data that is identifiable to a specific person. We share the Aggregated Information we obtain from surveys with our partners and clients. We will only link aggregate user data to the specific individual who provided it to us in order to provide such individual with a reward for their participation.
2. COOKIES
Certain non-personal information and data may be automatically collected by this Site through the use of “cookies.” “Cookies” are small text files a website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of a site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If you do not want Focus Forward to collect your anonymous data through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Focus Forward uses cookies to improve your online experience and facilitate your visit within our Site. Focus Forward does not link cookies to your Personal Information.
3. CORRECTION OF PERSONAL INFORMATION SUBMITTED
We believe you should be in control of your Personal Information so if at any time you want to change the information you have provided to us, you may do so by logging in to your account and deleting or changing certain information in the “My Profile” section of the Site.
4. OPT-OUT
If at any time you wish to discontinue your membership with Focus Forward and no longer wish to receive survey invitations, you may opt-out of receiving them by following the instructions included in any e-mail communication you receive from Focus Forward or by emailing us at help@focusfwd.com.
5. CHILDREN
This Site is not intended for or directed to persons under the age of 13. Any person who submits Personal Information on this Site or accepts the Terms of Use represents to Focus Forward that they are 13 years of age or older. It is our policy to endorse the Children’s Online Privacy Protection Act of 1998 and to use our best efforts to comply with that Act.
6. INTERNATIONAL USERS
Personal Information collected on this Site will be stored and processed in the United States and by using this Site in any country other than the United States, you consent to any such transfer of information outside of your country.
7. SITE SECURITY
Focus Forward operates secure data networks protected by industry standard firewall and password protection systems. We review our security and privacy policies and enhance them as necessary. Focus Forward only allows authorized personnel at the company to have access to the information provided by you and does its best to ensure that your Personal Information is secure and protected.
8. CONTACT US
If you have any concerns or questions regarding the privacy of the information you provide to Focus Forward, please contact Focus Forward at help@focusfwd.com.
